What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you:
- Subscribe to a newsletter
- Respond to a survey
- Fill out a form
- Purchase a product
- Enter information on our site
How do we use your information?
We may use the information we collect from you when you make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you require.
- To allow us to better service you in responding to your requests.
- To send communication regarding your order or other products/services.
- To follow up contacts with correspondence (live chat, email or phone inquiries).
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
- Help remember and process the items in the shopping cart
- Understand user’s preferences for future visits
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled, and the site experience may not function properly.
Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
We use analytical cookies to optimise the website experience for our users. With these analytical cookies, we get insights into the usage of our website.
Social media buttons
On our website, we have included buttons for Facebook, and other third parties to promote web pages (e.g. “like”) or share (e.g. “tweet”) on social networks like Facebook, and other third parties. These buttons work using pieces of code coming from Facebook, and other third parties themselves. This code places cookies. These social media buttons also can store and process specific information so that a personalised advertisement can be shown to you. Please read the privacy statement of these social networks (which can change regularly) to learn what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymised as much as possible.
Fair marketing/information Practices
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them.
We collect your email address to:
- Send information, respond to inquiries, and other questions
- Process orders and to send information and updates pertaining to orders
- Send you additional information related to your product and service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Honour opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us on the contact details below. Or follow the instructions at the bottom of each email, and we will promptly remove you from all correspondence.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in serving our website, conducting our business, or helping our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
No personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
However, we cannot guarantee that these third parties handle your personal data in a reliable or secure manner. Parties such as Google and Facebook are to be considered as independent data controllers within the meaning of the General Data Protection Regulation. We recommend that you read the privacy statements of these companies
If you are a UK resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are an EU resident we note that we are processing your information to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe to complete purchases or receive payments.
When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information or we are needed to eliminate this information to comply with UK law.
Isher Sweets trading as Yumintum
S G House, 6 St. Cross Road
SO23 9HX Winchester